What type of support is available for Chinafy customers?

We believe in putting our customers first. Our two support tiers enables us to dedicate the appropriate resources to support you depending on your specific business needs. 

Standard Support: 

• Channels: Email 

• Average Response Time: Within 2-3 Business Days

 

 

Enterprise Support 

• Channels: Email, Slack Support, Dedicated Contact

• Average Response Time: 1-2 Business Days

Contact Sales at [e-mail] to define your custom plan.

 

Additional Technical Engagement Rates:

• Per Hour: $300
• Half Day: $1,000
• Full Day: $1,800

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